Question

Angela is feeling a lot of stress at work these days and she's worried that her behaviour over the past few months will get her into trouble, not only with her boss and the company she works for but also potentially with the police, It all started a few montis ago, when one of Angela's old classmates crie in to the store where she worked. Her classmate explained that she was just starting a new job, and she'd had a really tough year, and she asked if she could use Angela's employee discount to buy some things. At first, Angela was surprised because she hadn't seen the classmate in a few years and they weren't really friends, but the classmate persuaded her that it wasn't a big deal since she wasn't stealing or anything the company would never even know that Angela herself wasn't the one buying everything. Then, a week later another friend came in, who told Angela that she would owe her a favour if she could also buy some clothing using the employee discount. Angela felt very uncomfortable using her discount again, but she realized that the company was probably still making money, even at the lower price level, and surely the company would prefer to make a sale than to have the item remain in inventary, so she said yes. Since then, there has been a fairly steady stream of people coming in to use Angela's employee discount Unexpectedly, Angela received a huge benefit from allowing her friends to use the discounted rate; a glitch in the computer system used to calculate sales gave Angela credit for the full price of those purchases, so while she was helping her friends out, she was also able to increase her sales numbers by a large percentage. The company that Angela works for offers very generous bomises for the top three salespeople each quarter, and Angela quickly realized that if more of her friends bought at the employee discount price, she could exploit the computer system glitch to gain the highest sales for the quarter and win the boms. Wiile she liked the idea of getting the boms, what Angela really liked was the idea of everyone recognizing her achievement, because she's been working with the same company for two years and has never been recognized for anything. Angela feels like she works as hard as the other salespeople, and maybe even harder but that for a variety of reasons beyond her control, her sales muebers just aren't as high For instance, Angela works at a store location that isn't as busy as some of the other stores in her city, and she can work only certain non-high-traffic hours, so she can't make as many sales as other people who are able to work in busier stores during busier times. Also, Angela is only 23, so she's nmch younger than some of her coworkers and doesn't have the same level of experience as they do, which impacts her ability to make sales. Also, Angela does a lot of work around the store that no one appreciates, such as watering the plants and cleaning the windows tasks that are important to the overall functioning of the shop but aren't rewarded. Angela feels like she is entitled to earn a bonus for laaving the highest sales this quarter even if she didn't really make the highest sales, because she's pretty sure that the salespeople with the highest sales are probably cheating in some way anyway Angela's plan worked really well; her friends came into buy merchandise at the employee discount rate, and Angela's sales reflected the full price of those purchases, and Angela became one of the top three highest salespeople within her company over the past quarter. However, a discrepancy has recently been noticed by someone in accounting, and Angela's boss mentioned that something didn't add up in the quarterly reports for their store. Angela's worried that her boss will realize she's hiding something because Angela is finding it very difficult to continue to not innocent Angela is considering bow best to handle the situation. She thinks maybe she could approach her boss and say that she's being framed by Becky (a coworker she doesn't like) in order to escape being blamed and to, she hopes, have that coworker fired.

Subject- Organisational theory and design

Answer 1

A1- The following are the component of Angelas personality as part of dark traid-

• As she is trying to trap one her collegue brecky in order to escape from being blamed.
• Narcissim charcter- as lack of empathy can be seen as he is trying to frame her collegue brecky just because she didnt like him.
• Machiavellianism- as showing his lack of morality and being unemotional in character as she is not showing any emotional concern toward her collegue just thinking about her concern.

A2- Angelas boss use kelleys covariation model to assess Angela significant increase in sale in the past quarter as Angela has become the highest salesperson for the quarter which shows a discrepancy that has been noticed by someone in accounting and for which Angels boss have concluded that something didn't add up in the quarterly report which make Angela worry of being caught as this behaviour of her make her boss doubt.

A3- The role of cognitive dissonance in Angela's behaviour is describe in the following way-

• As she thought of exploiting computer system glitch in order to earn highest sales for the quater and earn the bonus.
• As more of her friends are coming up to her to avail employee discount which made her quiet selfish in order to earn recognition through a cheat.
• And when she was about to caught she thought of framing her collegue brecky for the discrepancy.

A4- Angels behaviour is totally unethical because of the following reason-

• As she was trying to frame her collegue Brecky on ground of doesnt liking him as this is totally unethical.
• She has thought of exploiting a computer system glitch in order to earh the highest salesperson for the quarter in order to get recognition.
• As she is making an improper use of her employee discount which is against business ethics.

The following are some of the factors that affect th ethical behaviour-

• Individual factor- This includes values and morals
• Social factor- This includes cultural norms, friends, family and internet.
• Personality factors- This includes individual value system,education, experience.