A restaurant is trying out new drinks A, B and C. These drinks have been introduced...
2018 Q1: A cafe on campus serves coffee and tea. They are considering selling cold drinks as well (e.g. fruit juices, smoothies) to get more customers. Since they want to find out what kind of drink appeals to what kind of customer, they plan to sample current customers. You have been employed to create their survey design. The cafe is open from 7am to 7pm Monday to Friday and they have about 5000 customers a day. They sell light snacks...
Barcelona Restaurant Group Summary: Barcelona Restaurant Group is always trying to attract and retain only those employees who reinforce its service-oriented culture and provide top quality customer service. The manager being interviewed in the video is constantly recruiting and hiring new employees and letting low performers and poor fits go. He also tries to provide job candidates with a realistic description of the company's expectations to ensure that they know what they would be getting into if they took a...
Starbucks after Schultz This activity is important because, as a manager, you must be able to identify your company’s core competency and select an appropriate business-level strategy to optimize its competitive value. The goal of this exercise is to demonstrate your understanding of core competency and business-level strategies by applying these concepts to Starbucks’ recent experience in identifying and regaining its competitive advantage. Read the case below and answer the questions that follow. Case Inspired by Italian coffee bars, Starbucks...
Please read the article and answer about questions. You and the Law Business and law are inseparable. For B-Money, the two predictably merged when he was negotiat- ing a deal for his tracks. At other times, the merger is unpredictable, like when your business faces an unexpected auto accident, product recall, or government regulation change. In either type of situation, when business owners know the law, they can better protect themselves and sometimes even avoid the problems completely. This chapter...