Question

GV is a small accounting firm supporting wealthy individuals in their preparation of annual income tax statements. Every December, GV sends out a short survey to its customers, asking for the information required for preparing the tax statements. Based on 50 years of experience. GV categorizes its cases into the following two groups: . Group 1 (new customers): 20 percent of cases • Group 2 (repeat customers): 80 percent of cases This year, there are 50 income tax statements arriving each week. In order to prepare the income tax statement, GV has three resources The activities are carried out by the following three persons: . An administrative support person who processes every tax statement • A senior accountant (who is also thp owner) who processes only tax statements for new customers • A junior accountant who only processes tax statements for repeat customers What is the total demand rate for each of the three resources? A junior accountant B. senior accountant C. administrator C -150 per week B - 2.10 per week A 3. 40 per week

Answer 1

Total cases arriving per / week = 50 cases

New Cases = 20% * 50 = 10 cases

Repeate cases = 40%*50 = 40 cases

Administrator processes all cases, hence demand rate , C = 50 cases / week

Senior Accountant processes just new cases, hence demand rate, B =10 cases / week

Junior Accountant processes repeat customers, hence, demand rate, A = 40 cases / week