Question
You are appointed to be a member of a process improvement team that has decided to study the process in more detail by tracing the flow of a dealer order through to the distributions centre, starting from when the dealer faxes the order and ending with the order delivery to the dealer. Use flow-charts symbols to draw a process map for the order-filling process of in-stock items. Your map must include detailed information on the times required at each step of the process.

Spar Distribution Center (DC) Spar distribution centre has the responsibility of supplying products to dealers located within
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