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A customer service center receives a wide variety of calls for a manufacturer, but 0.17 of...

A customer service center receives a wide variety of calls for a manufacturer, but 0.17 of these calls are warranty claims. Assume that all calls are independent and that the probability of each call being a warranty claim is 0.17. Let X denote the number of warranty claims received in the first 17 calls.

Calculate P(X=4).

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Answer #1

Criven, P= 0.17 n=17 X = number of warranty claims received in the first 17 calls Xu Birl 17,0 17) DMF of Xs PCX=X) = pxci-pi

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