A call-in customer service center knows they get on average 18 calls per hour on weekday...

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A call-in customer service center knows they get on average 18 calls per hour on weekday...

A call-in customer service center knows they get on average 18 calls per hour on weekday mornings. What is the probability they get 16 calls in a half hour?

math Statistics-And-Probability

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Answer 1

Answer #1

customer service center get on average 18 calls per hour on weekday mornings

or we can say

customer service center get on average 18/2 = 9 calls per half hour on weekday mornings

What is the probability they get 16 calls in a half hour?

X be the number of calls in half hour

X follows poison with mean = 9

We need to find

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Answer 2

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A call-in customer service center knows they get on average 18 calls per hour on weekday...

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