Which of the Seven QC Tools would be most useful in
addressing each of the following situations? Explain
yourreasoning.
a. A copy
machine suffers frequent paper jams and users are often confused as
to how to fix the problem.
b. The
publication team for an engineering department wants to improve the
accuracy of its user documentation but is unsure of why documents
are not error-free.
c. A bank needs to
determine how many teller positions, drive-through stations, and
ATM machines it needs for a new branch bank in a certain busy
location. Its information includes the average numbers and types of
customers served by other similar facilities, as well as
demographic information to suggest the level of customer traffic in
the new facility.
d. A contracting
agency wants to investigate why they had so many changes in their
contracts. They believe that the number of changes may be related
to the dollar value of the original contract or the days between
the request for proposal and the contract award.
e. A travel agency is
interested in gaining a better understanding of how call volume
varies by time of year in order to adjust
staffing schedules.
a. Cause and effect diagram to help analyze the wellspring of the paper jams. (Comment: The focal point of this inquiry is to trigger a class dialog of when and where to utilize the seven QC apparatuses, and relying upon understudy perception(s) there are a few instruments that could be utilized in every circumstance so take a wide viewpoint on this inquiry.)
b. Flowcharts to understand the way toward making archives; check sheets and cause and effect diagrams would likewise be helpful to decide the kind of errors and their sources.
c. Histograms would outline and deal with the information. Scatter diagrams may likewise inspect connections between the factors.
d. Scatter diagrams to explore the connection between several changes and different factors.
e. A control chart would be the best use for this situation. With control charts utilized for social affair information over some undefined time frame, this would enable the travel agency to accumulate data and information for various times of the year. This would give them an increasingly precise and point by point perspective on why the numbers change at specific occasions of the year.
Which of the Seven QC Tools would be most useful in addressing each of the following...
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