Question

euis available here: Equations and Tables for OBA 335 Question 17 2.5 pts Which one of the following performance measures associated with its service process would be most useful for Pizza Hut to quickly assess its ability to deliver a pizza within 30 minutes? Throughput time Cycle time Set-up time for their ovens Baking time Next • Previous Not saved Submit Quiz

Answer 1

17

Cycle time

Cycle time consider the entire cycle of the process. This will include the end-to-end process. Throughput time will only focus on production of the pizza. Set up and baking time are just part of cycle time.

18

Increase the probability of detecting a significant shift in the process mean

An SPC method should be able to detect shift in process mean. It should be able to detect changes in variability, means, ranges, and any shift in the process metrics.

19

You can determine throughput rate just by knowing the throughput time

Throughput rate is the number of items produced by the process. This directly translates to inverse o throughput time.