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Expansion immediately follows the awareness stage of building partnerships. True or False True True False I need them all answered
2 = 2 Salespeople should make sure customers have high expectations of product performance. True or False True False
3 The best way to establish a sales relationship is to be aware of what the customer expects. True or False True
To a large degree, customers base their initial expectations on sales presentations. True or False True False
To be most effective, a salesperson should wait until a user has trouble with the product. True or False True False
The fewer the difficulties allowed to occur, the greater will be a customers confidence in the salesperson and the product.
Assuming proper expectations were set, customers can be disappointed when a product performs poorly, is used improperly, or t
8 so their a Good salespeople show they are happy a grievance has been brought to their attention. True or False True False
Experienced salespeople should assume product or service failure is always the users fault. True or False True False
If a customer does not like a proposed solution for his or her grievances, the salesperson trusted to make an adjustment or r
business   Operations-Management   
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PLEASE READ!! WE ARE NOT ALLOWED TO ANSWER MORE THAN 4 QUESTIONS AT A TIME :( . PLEASE POST THE OTHER QUESTIONS INDIVIDUALLY SO THAT I CAN ANSWER THEM ASAP. THANK YOU FOR UNDERSTAND.

1. False

2. True

3. True

4. True

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