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Match the following Leanest channel Moderate richness channel A. Routine, clear, general; simple messages B. Personal message

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Hello! I hope you are healthy!

Answer:

Leanest channel : A. Routine, clear, general; simple messages

Moderate richness channel: C. Non-routine, ambiguous; difficult messages

Richest channel: B. Personal message, prompt response needed; slightly complex messages.

Richest channels are used where immediate response is required and personal messages are to be delivered through richest channel so sender and receiver can read non verbal messages too like gesture, eye contact etc.

Leanest channels are used to deliver simple, routine messages that doesn't need immediate response.

THANK YOU ?

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