Three Rivers Inc. provides cable TV and Internet service to the local community. The activities and activity costs of Three Rivers are are identified.
a. Identify the cost of quality classification for each activity and whether the activity is value-added or non value-added.
Quality Activities | Activity Cost | Quality Cost Classification | VA/NVA | ||
Billing error correction | $60,000 | ||||
Cable signal testing | 140,000 | ||||
Reinstalling service (installed incorrectly the first time) | 40,000 | ||||
Repairing satellite equipment | 50,000 | ||||
Repairing underground cable connections to the customer | 25,000 | ||||
Replacing old technology cable with higher quality cable | 175,000 | ||||
Replacing old technology signal switches with higher quality switches | 150,000 | ||||
Responding to customer home repair requests | 30,000 | ||||
Training employees | 80,000 | ||||
Total | $750,000 |
b. Prepare a cost of quality report. Assume that sales are $3,000,000. If required, round percentages to one decimal place.
Three Rivers Inc. | |||
Cost of Quality Report | |||
Quality Cost Classification | Quality Cost | Percent of Total Quality Cost | Percent of Total Sales |
Prevention | $ | % | % |
Appraisal | % | % | |
Internal failure | % | % | |
External failure | % | % | |
Total | $ | % | % |
c. Prepare a value-added/non-value-added analysis.
Three Rivers Inc. | ||
Value-Added/Non-Value-Added Activity Analysis | ||
Category | Amount | Percent |
Value-added | $ | % |
Non-value-added | % | |
Total | $ | % |
d. What percentage of total costs of quality
are considered to be value-added?
Three Rivers Inc. provides cable TV and Internet service to the local community. The activities and...
Instructions Three Rivers Inc. provides cable TV and Internet service to the local community. The activities and activity costs of Three Rivers are identified as follows Activities Activity Cost 36,000.00 Biling error correction Cable signal testing 1,800.00 Reinstalling service (installed incorrectly the first time 8,00000 Repairing satellite equipment 7,800.00 Repairing underground cable connections to the customer 1700000 Replacing old technology cable with higher quality cable 169,000.00 ! Replacing old technology signal switches with higher quality switches 126,00000 9Responding to customer...
Cost of Quality and Value-Added/Non -Value-Added Reports for a Service Company Three Rivers Inc. provides cable TV and Internet service to the local community. The activities and activity costs of Three Rivers are identified as follows: a. Identify the cost of quality classification for each activity and whether the activity is value-added or non-value-added. Value-Added / Activity Quality Cost Non-Value-Added Quality Control Activities Cost Classification Classification Billing error correction $24,500 Cable signal testing 91,800 Reinstalling service (installed incorrectly the first...
Cost of Quality and Value-Added/Non-Value Added Reports for a Service Company Three Rivers Inc. provides cable TV and Internet service to the local community. The activities and activity costs of Three Rivers are identified. a. Identify the cost of quality classification for each activity and whether the activity is value-added or non-value-added. Quality Control Activities Activity Cost Quality Cost Classification VA/NVA Classification Billing error correction $60,000 External failure 140,000 Appraisal Non-value-added Value-added Cable signal testing Reinstalling service (installed incorrectly the...
Cost of Quality and Value-Added/Non-Value-Added Reports for a Service Company Three Rivers Inc. provides cable TV and Internet service to the local community. The activities and activity costs of Three Rivers are identified as follows: a. Identify the cost of quality classification for each activity and whether the activity is value-added or non-value-added. Quality Control Activities Activity Cost Quality Cost Classification Value-Added/ Non-Value-Added Classification Billing error correction $28,600 External failure Non-value-added Cable signal testing 93,500 Appraisal Value-added Reinstalling service (installed...
Cost of Quality and Value-Added/Non-Value-Added Reports for a Service Company Three Rivers Inc. provides cable TV and Internet service to the local community. The activities and activity costs of Three Rivers are identified as follows: a. Identify the cost of quality classification for each activity and whether the activity is value-added or non-value-added. Quality Control Activities Activity Cost Quality Cost Classification Value-Added/ Non-Value-Added Classification Billing error correction $22,600 Cable signal testing 79,900 Reinstalling service (installed incorrectly the first time) 48,500...
Cost of Quality and Value-Added/Non-Value-Added Reports for a Service Company Three Rivers Inc. provides cable TV and Internet service to the local community. The activities and activity costs of Three Rivers are identified as follows: a. Identify the cost of quality classification for each activity and whether the activity is value-added or non-value-added. Quality Control Activities Activity Cost Quality Cost Classification Value-Added/ Non-Value-Added Classification Billing error correction $24,800 Cable signal testing 56,000 Reinstalling service (installed incorrectly the first time) 53,300...
I just need help with B&C I have the rest figured out. Cost of Quality and Value-Added/Non-Value-Added Reports for a Service Company Three Rivers Inc. provides cable TV and Internet service to the local community. The activities and activity costs of Three Rivers are identified as follows: a. Identify the cost of quality classification for each activity and whether the activity is value-added or non-value-added. Quality Control Activities Activity Cost Quality Cost Classification Value-Added/ Non-Value-Added Classification Billing error correction $40,900...
Pareto Chart and Cost of Quality Report for a Manufacturing Company The president of Mission Inc. has been concerned about the growth in costs over the last several years. The president asked the controller to perform an activity analysis to gain a better insight into these costs. The result of the activity analysis is summarized as follows: Required: 1. Classify the activities into prevention, appraisal, internal failure, external failure, and not costs of quality (producing product). Classify the activities into...
Pareto Chart and Cost of Quality Report for a Manufacturing Company The president of Mission Inc. has been concerned about the growth in costs over the last several years. The president asked the controller to perform an activity analysis to gain a better insight into these costs. The result of the activity analysis is summarized as follows: Required: 1. Classify the activities into prevention, appraisal, internal failure, external failure, and not costs of quality (producing product). Classify the activities into...
Pareto Chart and Cost of Quality Report for a Manufacturing Company The president of Mission Inc. has been concerned about the growth in costs over the last several years. The president asked the controller to perform an activity analysis to gain a better insight into these costs. The result of the activity analysis is summarized as follows: Required: 1. Classify the activities into prevention, appraisal, internal failure, external failure, and not costs of quality (producing product). Classify the activities into...