Question

-A team consistently receives defect reports from production even though each story is thoroughly tested. What is the first step to solve this problem?               

a. Ensure that development and testing environments are equivalent to production
              b. Improve auditability and logging in the system
              c. Improve code documentation
              d. Invest in better story and unit-test automation

Answer 1

The answer is given below:

b. Improve auditability and logging in the system

Auditability is a process where the ability of an individual or department to do a thorough examination and understand the current process.

In the above case the first step to solve the problem would be to check the defect reports and understand where the mismatch is and then it has to be locked into the system after which solutions can be worked out accordingly.