A patient spent 25 minutes waiting in the reception area before seeing a doctor. The visit...
A patient spent 25 minutes waiting in the reception area before seeing a doctor. The visit with the doctor lasted 5 minutes. What is the value-added percentage of the patient?
20%
17%
80%
83%
Homework Answers
Total time \(=\) Non-value added \(+\) Value added \(=25+5=30\).
Value added activity (seeing the Doctor) = 5
Hence, Value added percentage = Value added activity/Total time \(\times 100=5 / 30 \times 100=16.66 \%\) (i.e. \(17 \%)\)
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