Which of the following strategies increases supply chain flexibility at the expense of customer service? a)Just...
Which of the following strategies increases supply chain flexibility at the expense of customer service?
a)Just in time b)E-commerce c)Make-to-stock d) Make-to-order
Homework Answers
d) Make-to-order
It manufactures the end product only once the customer places an order, therefore increases the wait time for the customer is the process although flexibility is provided based in the requirement of the customer.
Add Answer to:
Which of the following strategies increases supply chain
flexibility at the expense of customer service?
a)Just...
If an organization primarily favors a push approach to managing a supply chain, which of the...
If an organization primarily favors a push approach to managing a supply chain, which of the following production strategies would it be most likely to adopt? a. Make-to-stock b. Just-in-Time c. Make-to-order d. Assemble-to-order
Which customer accommodation approach requires a comprehensive supply chain perspective on the part of logistics executives?...
Which customer accommodation approach requires a comprehensive supply chain perspective on the part of logistics executives? Question options: Customer success Customer satisfaction Customer service Customer contentment Customer happiness A and C B, D and E B and F C, D and E
Which of the following statements regarding supply chain management is Correct? A supply chain is a...
Which of the following statements regarding supply chain management is Correct? A supply chain is a set of entities and relationships that cumulatively define materials and information flow both downstream toward the customer and upstream toward the very first supplier. O B. Structure improvements in supply chains mainly can be achieved by vertical integration. C. The Bullwhip Effect improves supply chain performance. D. Supply chain performance is typically measured in terms of employee satisfaction.
In a best practices model for evaluating supply chain performance, which of the following metrics reflect...
In a best practices model for evaluating supply chain performance, which of the following metrics reflect the goal of Improved Customer Order Fulfillment? a. Cash-to-cash b. Days of supply on hand c. Fill rate d. Customer survey
Which of the following is a key concept behind the service-profit chain? The service-profit chain begins...
Which of the following is a key concept behind the service-profit chain? The service-profit chain begins with providing quality customer service. Customer satisfaction and success begin with how well companies treat their employees. The service-profit chain pertains only to the relationship between an employee and a customer. Companies must switch from service delivery to service recovery when mistakes are made or problems occur. One way to do this is to empower employees to: Challenge customers that make absurd demands Make...
Which of the following statements about the service-profit chain is FALSE? A. The basic tenet is...
Which of the following statements about the service-profit chain is FALSE? A. The basic tenet is that employee satisfaction is a necessary condition for delivering superior customer service. B. The service-profit chain links employee satisfaction to customer satisfaction, customer loyalty, and customer profitability. C. Employee satisfaction results from high-quality support services and policies that enable employees to deliver value to the customer. D. To improve customer service and experience, organizations should consider attending to the needs of their front-line employees...
3 Which of the following are the two characteristics that distinguish service operations? a. Customer contact...
3 Which of the following are the two characteristics that distinguish service operations? a. Customer contact b. Inevitability c. Tangibility d. Capital intensity e. a & b f. b &d g. a &c Because services can't be shipped, you lose decision-making flexibility. and are everything. a. Location; Location b. Location; Interaction c. Location; Timing d. Interaction; Timing e. Interaction; Tangibility f. Tangibility; Timing Which of the following are ways to manage the fact that services are perishable-i.e., they cannot be...
1. Incorrect inventory levels, longer response times, and poor customer service can result from which of...
1. Incorrect inventory levels, longer response times, and poor customer service can result from which of the following supply chain integration issues? a. Lack of vendor managed inventories b. Reactive initiatives c. Lack of RFID technology d. Lack of supply chain visibility 2. The coordination and sharing of information and resources to jointly manage a process is referred to which of the following concepts? a. Differentiation b. Process integration c. Simplification d. Reverse logistics
The primary activities included in the value chain include A. supply chain management, operations, distribution, sales...
The primary activities included in the value chain include A. supply chain management, operations, distribution, sales and marketing, and customer service activities B. product R&D, technology and systems development C. human resource management D. general administration E. All of these choices are correct
Quiz 11 (Based on Chap. 15) 1. T or F? The three types of flow management...
Quiz 11 (Based on Chap. 15) 1. T or F? The three types of flow management in SCMogisti 2. Which of the following is NOT a contemporary trend in SCM? Name: ics include product and service flow information flow, and financial flow a. measuring supply chain ROI b. "greening" the supply chain c. managing the increase in outsourcing d. managing supply chain risk e. re evaluating outsourcing decisions 3. Keeping a product generic as long as possible before customizing it...
Which of the following statements regarding supply chain management is Correct? A supply chain is a set of entities and relationships that cumulatively define materials and information flow both downstream toward the customer and upstream toward the very first supplier. O B. Structure improvements in supply chains mainly can be achieved by vertical integration. C. The Bullwhip Effect improves supply chain performance. D. Supply chain performance is typically measured in terms of employee satisfaction.
Which of the following is a key concept behind the service-profit chain? The service-profit chain begins with providing quality customer service. Customer satisfaction and success begin with how well companies treat their employees. The service-profit chain pertains only to the relationship between an employee and a customer. Companies must switch from service delivery to service recovery when mistakes are made or problems occur. One way to do this is to empower employees to: Challenge customers that make absurd demands Make...
3 Which of the following are the two characteristics that distinguish service operations? a. Customer contact b. Inevitability c. Tangibility d. Capital intensity e. a & b f. b &d g. a &c Because services can't be shipped, you lose decision-making flexibility. and are everything. a. Location; Location b. Location; Interaction c. Location; Timing d. Interaction; Timing e. Interaction; Tangibility f. Tangibility; Timing Which of the following are ways to manage the fact that services are perishable-i.e., they cannot be...
Quiz 11 (Based on Chap. 15) 1. T or F? The three types of flow management in SCMogisti 2. Which of the following is NOT a contemporary trend in SCM? Name: ics include product and service flow information flow, and financial flow a. measuring supply chain ROI b. "greening" the supply chain c. managing the increase in outsourcing d. managing supply chain risk e. re evaluating outsourcing decisions 3. Keeping a product generic as long as possible before customizing it...
Most questions answered within 3 hours.
-
In Visual Basic 2017, Write a complete Main method that prints
Hello, world to the screen....
asked 12 minutes ago -
a) Find the pressure difference on an airplane wing if air flows
over the upper surface...
asked 18 minutes ago -
Write an assessment of the current business analysis of Hilton
Worldwide using Porters 5 Forces analysis.
asked 28 minutes ago -
i need help on this
Chapter 9 Section 3 Question 1:
Rudy puts this poster, with...
asked 37 minutes ago -
True or false Assembly x86
41. _____ The program counter is a pointer to the
instruction....
asked 38 minutes ago -
You have conducted an experiment to try to demonstrate that
growth factor receptor X protein (GFRX)...
asked 53 minutes ago -
The Gross Profit ratio for 2014 is 57.07%
Assume that Campbell's net sales for the first...
asked 52 minutes ago -
Thoroughly discuss the various current and proposed solutions to
anthropogenic influences resulting in Global Climate Change....
asked 57 minutes ago -
BLOG EXERCISE: You are writing a weekly intranet blog for the
CEO of a large Canadian...
asked 1 hour ago -
calculate ΔGrxn at 36 ∘C. N2O4(g)→2NO2(g)
asked 1 hour ago -
Present and Future Values of Single Cash Flows for Different
Periods
Find the following values, using...
asked 1 hour ago -
Which types of mutations in DNA can lead to the translation of a
non-functional protein product?...
asked 1 hour ago