Question

Quiz 11 (Based on Chap. 15) 1. T or F? The three types of flow management in SCMogisti 2. Which of the following is NOT a contemporary trend in SCM? Name: ics include product and service flow information flow, and financial flow a. measuring supply chain ROI b. "greening" the supply chain c. managing the increase in outsourcing d. managing supply chain risk e. re evaluating outsourcing decisions 3. Keeping a product generic as long as possible before customizing it (e.g, shipping autos without radios and installing them at the dealer) is known as a. delayed differentiation b. keiretsu c. channel assembly d. forward integration e. backward integration 4. TorF? Because service firms do not acquire goods and services extemally, their supply chain management issues are insignificant. 5. Which of the following is NOT an approach to managing supply chain risk? a. getting to better know your suppliers b. increased use of outsourcing/contract manufacturing c. increasing supply chain visibility d. developing event response capabilities e. identifying sources of supply chain risk 6. Logistics includes all of these except: a the movement of materials within a production facility b. incoming shipments of goods or materials c. outgoing shipments of goods or materials d. customer selection e. returned goods processing/reverse distribution 7. Tor F? E-business'e-commerce refers to the use of electronic technology to facilitate business transactions 8. A supply chain is also called a: a. manufacturing chain b. service chain c. value chain d. distribution chain e. none of the above 9. refers to the percentage of orders filled from stock a. Stocking rate b. Inventory velocity c. Bulwhip effect d. Fill rate e. Dock-to-stock time

Answer 1

Q1) True- The 3 types of flow in supply chain are product flow and service flow (material flow), information flow and financial flow

Q2) Managing the increase in outsourcing- Supply chain ROI, Risk assessment, greening SC and reevaluating outsourcing decisions are all contemporary trends in SCM

Q3) delayed differentiation- Delayed differentiation or postponement is the process of keeping it generic long before customizing

Q4) False- Service firms like manufacturing firms depend on external vendors or agencies, have defined set of labor, targets to be met and hence have their own set of supply chain issues

Q5) increased use of outsourcing/contract manufacturing- Supply chain risk management deals with how to effectively manage the current supply chain. Adding new contractors/suppliers will only increase the complexity

Q6) Customer selection- Logistics deals with movement of goods. Customer selection is not a part of it

Q7) True- E-Business makes use of electronic medium for business

Q8) Value chain- As every stage in it adds value to customers

Q9) Fill rate – Refers to percentage of customer demand met from the shelf