Question

A kitchen worker fractures her skull arising from a slip accident in a store restaurant. Injured member of staff unlikely to work again. There had been four similar slip accidents in their kitchen during the previous 12 months. The inspector found that the tiled floor appeared to be in good condition, yet it still felt slippery even when the tiles looked to be clean and dry. Some areas of the kitchen floor were sloped towards floor drainage line. Floor 'safety' mats had been put down in some parts of the kitchen, such as in the dish wash area, but these were slippery to walk on, too. The company's safety records showed that there had been other slip incidents in the area but the response had been to provide the most heavily contaminated areas, such as the dish was, with matting. Examination confirmed that the tiles and the matting were not slip resistant. The floor surface was clearly not fit for the purpose. The company were also aware of numerous other slip accidents in similar situations at their other sites around the country. You are required to complete the accident analysis according to this information showing cause analysis, suggested actions and responsibility. If further investigations are needed to analyze the accident, kindly recommend. Incident Record: Location Cause Analysis Injury Severity

Answer 1

Given: The cause analysis of the accident is to be done.

Assumptions:

1) Only this accident is to be analyzed.

2) I have used FMECA safety values to rate the causes.

3) I have written severity ranking in front of the cause itself.

Solution:

Accident anaysis:

There are some steps to be followed for accident analysis. Firstly, i would like to state causes here.

Causes:

1) The previous 4 incidents were not reported. 10

2) Corrective action was not taken on the very first accident. 10

3) Faulty drainage lines . 8

4) Slippery floor and cheap plastic mats. 8

5) Used footwear. 2

6) If this has happened at most of the franchise then the management mst have used cheapo materials for tiles and mats to save money. 10

Conclusion:

It can be concluded from the causes that the management must be hold responsible for the installation of cheap equipments.

Injury:

The injury to the kitchen worker is severe. An injury to skull or a skull fracture indicates the severity of accident.

The injury leads to following effects to Hotel Management:

1) The person may go into coma 8

2) The person may die 8

3) The person may lose hearing and memory 8

4) Relatives of person sue hotel and the previous accidents will only strengthen the case in favor of kitchen workers. 8

Conclusion:

There are high chances that the workers will revolt and the person caught in the acccident will suffer physical as well as mental trauma.

Suggested Action:

The suggested actions are as follows:

1) Change the flooring to rough tiles

2) Provide financial aid to families of injured.

3) Find professional agencies to help with problem.

4) Get the drainage lined checked.

5) Invest in insurance.

Conclusion:

If the owner is ready then the management of hotel should be changed and also the hotel must be refurbished to prevent further damages.

Responsible Personnel:

The is not one. Everyone has their iota of contribution here,

1) Hotel manager 6

2) Staff 8

3) Management 8

4) Previously injured staff because if they would have reported the first accident the subsequent accidents could be prevented. 10

Conclusion:

There is no single person to blame here but all of them are more or less guilty.