Question

A secretary who has worked for your corporation for fifteen years is involved in a car accident in which she permanently loses the use of her right hand. Thus, she can no longer effectively type, file, or perform many of the other functions that she previously had performed and that ar included in her job description. Your corporation has a very tight budget and does not have sufficient funds to pay for an additional secretary without reallocating budget items. The injured secretary has been very loyal to your corporation, and you have been very satisfied with her work and dedication. She wants to stay at her job.

Moreover, she does not believe that she could find other employment at this time. Should your corporation fire her, lay her off with compensation, or find a way to retain her? In resolving this dilemma, apply:

Utilitarianism

The Rights Model

Your own personal opinion

Answer 1

1.Utilitarianism is an approach to establishing ethical standards based on the consequences of an action. In an ethical dilemma, a person selects the action that brings about the greatest amount of good for the greatest number of people. The model determines correctness in terms of social benefit. Many business people favor the “cost/benefit” approach of utilitarianism.

2.Rights Mode Identify the facts, identify the ethical issues, Identify the alternative courses of action, identify the stakeholders, determine to which extent each alternative respects the dignity and fundamental rights of stakeholders or violates their rights, choose the alternative that maximizes the dignity of stakeholders and minimizes the violation of their rights.

3.The rights personal opinion.

Answer

The company should retain the secretary , the reasons provided below:

1. Ethically an organization has to work with humanity and just cannot fire or lay off an employee due to unexpected situations.

2. Quickly find a way for related parties such as: insurance, perpetrators .... to reclaim her rights to fulfill the company's responsibilities to employees.

3. The secretary has worked for fifteen years, so he has a lot of experience and high thinking ability can provide effective solutions and workarounds.

4. Need training for new employees to learn to replace positions, follow the company's schedule so as not to delay work.

5. When the new employee has worked stably, transfer her to the customer service department, answer questions, answer the call, with a salary in line with company policy and average income.