Question

I-mart

I-mart is a discount optical shop that can fill most prescription orders in around one hour. The management is analyzing the processes at the store. There currently is one person assigned to each task below. The optometrist assigned to task “B” takes an hour off for lunch and the other employees work the entire day. TASK TIME A. Greet/register the patient 2 minutes/patient B. Optometrist conducts eye-exams 17 minutes/patient C. Frame/lenses selection 26 minutes/patient D. Glasses made (the process can run 6 pairs of glasses at the same time) 66 minutes/patient E. Final fitting 4 minutes/patient For a typical 10-hour retail day (10 A.M.-8 P.M.), the manager would like to calculate the following:

a. Assuming every patient requires glasses, what is the current maximum output of the process per day? (assume an hour break for lunch for the Optometrist). (Round your answer to 1 decimal place.)

b. If another person was added, where is the logical place?

multiple choice 

Task C 

Task B 

Task A 

Task D 

Task E


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answered by: Subrahmanyam golla
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