Question

Chapter 15

11. Nancy told her team members that they can leave early for Christmas vacation if they meet the sales target. In doing so, Nancy is primarily relying on the ________ power base to motivate her team members.

• referent

• coercive

• expert

• reward

16. Which of the following is a characteristic of expert power?

• It involves developing and expressing solid logical arguments to demonstrate ability and knowledge.

• It involves inspiring others through common goals or shared purpose to build community.

• It involves using a coach or a role model to build people skills.

• It involves enhancing one's emotional intelligence to relate to and empathize with others.

17. Which of the following is a characteristic of referent power?

• It involves using networking skills in trade and professional activities.

• It involves building skills and reputation through networking and visibility.

• It involves building relationships with others through effective communication and use of interpersonal skills.

• It involves volunteering for assignments to highlight and demonstrate one's skills and competencies.

Answer 1

Answer 11 : reward

Note : In this reward power base leaders motivate employees by providing a reward to employees in exchange of positive outcomes.

Answer 16 : It involves using a coach or a role model to build people skills.

Note : Expert power relate to influence the subordinates by being their role model and developing the skills.

Answer 17 : It involves building relationships with others through effective communication and use of interpersonal skills.

Note : As Referent power is related to being a charismatic leader to whom the subordinate follows.