Question

Some companies use the same control systems for each unit or operation worldwide. For example, Starbucks, Kentucky Fried Chicken, or McDonald’s apply the same rigid quality controls throughout all aspects of their organizations, even as they expand internationally. Why would a company such as these impose rigorous corporate quality standards, regardless of the country it operates? what modifications in these quality standards if any, should the company permit because of differences across nations or regions of the World? why is the company allowing these modifications to occur? Short and concise answer please.

Answer 1

answer-

These companies like MNCs impose rigorous corporate quality standards because Having a standard quality standards and control which can be applied to all units in different countries saves time and cost of business. when you apply different differen quality control and standards then you need to do research, implement new policies and controls in each country which takes time and money. Implementing standardized quality standards and control also help these firms to reflect their global image to customers in different countries.

The modifications a company can permit based on cultural and customer need in each country also follow government laws and standards of quality. for example- all Coffees are sweet of starbucks but many customers in different countries like Australia and India does not like too sweet coffees. so they must change such quality standard. also Some country's government have their own quality standards so companies must follow them. if they do not allow these modifications then they would attract loss of sales and government attention in bad way.