Question

You are the Assistant Director of The Community Health Network, a large multi-specialty practice located in Southwest Texas. This practice has been an integral part of the community for more than 30 years and employs 43 physicians and another 140 clinical and administrative personnel. When the practice was smaller, it experienced a healthy growth rate which averaged 13% annually. As the practice grew in size, it began to experience stagnant growth and now a bit of contraction in its' patient volume.

The Network wants to put the business back on a growth trajectory and appears willing to embrace changes in its existing business model. There are 150K residents in the metropolitan statistical area (M.S.A.), which can swell to 200K when factoring in work commuters. The largest portion of the population is between the ages of 38 and 50; however, the fastest growing segment of the population is between 51 and 65. The median family income is greater than that of many comparable communities across Southwest Texas. The practice includes general practitioners, endocrinologists, cardiologists, pathologists, obstetrics and gynecology, psychiatrists, oncologists, geriatricians, pediatricians, EENT, and surgeons. The clinic has the capability of performing a full range of diagnostic testing and outpatient services, including a limited number of surgical procedures.

The Executive Director of The Community Health Network, Ms. Diane Peterson, has asked you to come up with recommendations in a business memo format for how the practice can improve access and quality while containing costs and positioning the network for future growth. She has asked you to complete this important task, since she knows that you are earning your credential in the discipline of health services management and possess the requisite experience.

Answer 1

Introduction:-

The Executive Director of The Community Health Network, Ms. Diane Peterson, has asked you to come up with recommendations in a business memo format for how the practice can improve access and quality while containing costs and positioning the network for the future growth of the healthcare sector

Solution:-

1. Wellness programs

Prevention is better than cure as we all know this is an important aspect for improving patient health

Nowadays the technology had grown vas which provide a better tool for diagnostic and which can make less downstream price resulting from an incorrect diagnosis

2. Support best treatment arrangement

.There should be good treatment efficient and effective which can medically and economical good for healthcare provide

3. Taking good care of your patient

Creating a good atmosphere and good environment workplace make feel good to the employer and which turn into good patient care

4. Greater transparency in health care is a good outcome

There should be transparency towards the patient so patent can know what measure towards their health is important so by this there will be a good outcome towards the health of the patient

5. Follow up with the patient after getting discharge from the hospital

Follow up and keeping the track report of the patient will make patient good and secure and will be happy about the support which the healthcare is providing which can make them mentally and emotionally good support

6. Patient connected support care

Connected towards the phone device and IT technology can give good diagnostics treatment which can give a good outcome

Recommendation:-

Pricing should below as it will develop our country so there should b ea medium pricing in healthcare Cashless facility in the hospital tie with the government healthcare system

Conclusion:-

There should be the quality monitoring of the patient and collaboration with the government healthcare agencies so the people who are not able to afford the cost for treatment can able to have by the government healthcare agencies and healthcare sectors .there should be low pricing system