Question

Versace is considered to be one of the luxurious manufacturer (Identity Boundary)- the problem. Using 5WHYs tool , create the why's and the solution to the problem.

Answer 1

The 5 why's are a methodology used in the Six Sigma DMAIC (defining, calculating, evaluating, enhancing, controlling) research process. This is a broad Six Sigma technique without data segmentation, hypothesis checking, analysis, etc. and is often full without data collection strategy. By asking the question repeatedly, "Why (five are good thumb rules), you can remove the layers of the symptoms that can result in a problem at its root. A countermeasure is an intervention or series of acts that attempted to prevent a question from reemerging while a response could only aim to deal with the symptoms. The five why's prefer "countermeasures" rather than "solutions." As a consequence, countermeasures are more effective and will prevent recurrence of the problem. You can use 5 Why's to resolve issues that are basic or complicated to manage, to improve quality and to resolve problems.

As in for the given case for Versace - Identity boundary is on of the problem as given in the case. The below are the techniques to be followed through 5 Why's

1. Why did Versace have the identity boundary problem?
– Because it has implication around the problem which caused identity boundary.

2. Why did it has implications?
– Because It is attached to the environmental, internal and external conditions and stipulations

3. Why is it affected by environmental and internal and external factors
– Because It is a business organization and it has several factors affecting it.

In this case only 3 are required.