Question

Business Process Modeling Assignment

DCS Company

The DCS company sells constructions supplies to building contractors, mostly on a wholesale basis. The company has been in business for over 30 years. The current owner is Frank Davis, although the company was originally founded by his father, James Davis. When he retired in 2014, the elder Davis handed the business over to his son, who has run it ever since.

The company operates in small county-a rural area where most people in the building trades know each other well. For this reason, the company extends credit to its regular customers, many of whom have done business with it for years.

You’ve been assigned to a consulting team, and your job is to document the company’s credit purchases authorization. The rules are as follows:

• Purchases of less than $100 that are made by known customers in good standing are approved automatically by sales department.
• Purchases between $100 and $500 require authorization by a supervisor.
• Purchases above $500 must be approved by the accounts receivable manager.
• Credit purchases attempted by new customers not yet approved for credit or by customers not in good standing are denied.

Requirements:

1. Does the business process model suggest control problems with the current business rules? If so, what do you recommend for improving their business process and rules?

Answer 1