Question

Select a company you are familiar with that uses quality control. Determine the quality improvement tools from chapter one they might use? (about 200 words)

(The tools are: check sheet, Pareto diagram, cause and effect diagram, process map, run chart, statistics, control charts, probability, gauge repeatability and reproducibility (GR&R) )

Answer 1

Solution:

The organization we are talking about is Schindler. This organization is in the mobility solutions business and is present worldwide in about 150 od countries. The business is known for its safety standards and quality products. We will discuss the quality tools that are used by Schindler in their quality proceedings.

Schindler uses tools such as to cause & effect diagram to asses the quality of the material they are using for the manufacturing of their products. They also use statistics and control charts to gauge their business and manufacturing processes and then asses which processes are out of control and which ones are within control. We can then take appropriate measures to control the processes thereafter. Schindler also uses the process mapping and run chart to see the run mapping of their production process and asses the quality of the material produced per production run.

This is how Schindler uses the quality tools to keep their quality in check and ensure their quality matches with their set standards.