Question

60 customers/hr arrive randomly and randomly join one of 6 unpooled queues. Each of the six...

60 customers/hr arrive randomly and randomly join one of 6 unpooled queues. Each of the six employees can handle exactly 15 customer requests/hr (i.e., no variability). What percentage reduction in waiting time does pooling of all six queues into one queue offer?

83%
50%
92%
16%
0 0
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