****Please show step-by-step, work, and explanation to better grasp and learn the concept.
M/M/2 |
|
Mean Arrival Rate: |
20 customers/hour |
Mean Service Rate: |
12 customers/hour |
Number of Servers: |
2 |
Server wage |
$10/hour |
Customer waiting cost |
$20/hour |
Probability of zero customers in system: |
0.280 |
According to the information provided in the table, on average, how many customers are in the line?
where ,
c = 2,
P0 = 0.28
=12
= 20
=
/ c*
After substitution, we get
Lq =3.7879
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****Please show step-by-step, work, and explanation to better grasp and learn the concept. M/M/2 Mean Arrival...
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