Question

****Please show step-by-step, work, and explanation to better grasp and learn the concept. M/M/2 Mean Arrival...

****Please show step-by-step, work, and explanation to better grasp and learn the concept.

M/M/2

Mean Arrival Rate:

20 customers/hour

Mean Service Rate:

12 customers/hour

Number of Servers:

2

Server wage

$10/hour

Customer waiting cost

$20/hour

Probability of zero customers in system:

0.280

According to the information provided in the table, on average, how many customers are in the line?

0 0
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Answer #1

where ,

c = 2,

P0 = 0.28

=12

= 20

= / c*

After substitution, we get

Lq =3.7879

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