Question

Identify how healthcare providers keep patients safe AND what the viewers – as patients - can do to protect themselves from potential risks.

Your presentation must:

1. be 10-15 slides in length NOT including title page AND reference page.
2. have clear bullet points (NOT complete sentences).
3. contain clip-art and graphics to keep the audience interested.
4. contain easy to read font style and size.

Answer 1

answer-

Improving patient safety and other dimensions of health care quality requires change at all four levels of the health care system: (1) the experience of patients during their interactions with individual clinicians; (2) the functioning of small units (microsystems) of care delivery such as surgical teams or nursing units; (3) the practices of organizations that house the microsystems; and (4) the environments of policy, payment, regulation, accreditation, and other factors external to the actual delivery of care that shape the context in which health care organizations deliver care.

Healthcare providers keep patients safe-

• Participate in executive decisions within the HCO.

• Represent nursing staff to organization management and facilitate their mutual trust.

• Achieve effective communication between nursing and other clinical leadership.

• Facilitate input of direct-care nursing staff into operational decisionmaking and the design of work processes and work flow.

• Be provided with organizational resources to support the acquisition, management, and dissemination to nursing staff of the knowledge needed to support their clinical decisionmaking and actions.

• Educating board members and senior, midlevel, and line managers about the link between management practices and safety.

• Emphasizing safety to the same extent as productivity and financial goals in internal management planning and reports and in public reports to stakeholders.

• Provide ongoing vigilance in balancing efficiency and safety.

• Demonstrate trust in workers and promote trust by workers.

• Actively manage the process of change.

• Engage workers in nonhierarchical decisionmaking and in the design of work processes and work flow.

• Establish the organization as a “learning organization.

• Incorporate estimates of patient volume that count admissions, discharges, and “less than full-day” patients in addition to a census of patients at a point in time.

• Involve direct-care nursing staff in determining and evaluating the approaches used to determine appropriate unit staffing levels for each shift.

• Provide for staffing “elasticity” or “slack” within each shift’s scheduling to accommodate unpredicted variations in patient volume and acuity and resulting workload. Methods used to provide slack should give preference to scheduling excess staff and creating cross-trained float pools within the HCO. Use of nurses from external agencies should be avoided.

• Empower nursing unit staff to regulate unit work flow and set criteria for unit closures to new admissions and transfers as nursing workload and staffing necessitate.

• Involve direct-care nursing staff in identifying the causes of nursing staff turnover and in developing methods to improve nursing staff retention.

• Provide education and training of staff as new technology or changes in the workplace are introduced.

• Provide decision support technology identified with the active involvement of direct-care nursing staff to enable point-of-care learning.

• Disseminate to individual staff organizational learning as captured in clinical tools, algorithms, and pathways

• Surveillance of patient health status.

• Patient 1transfersand other patient hand-offs.

• Complex patient care processes.

• Non–value-added activities performed by nurses, such as locating and obtaining supplies, looking for personnel, completing redundant and unnecessary documentation, and compensating for poor communication systems.

• Instituting a de-identified, fair, and just reporting system for errors and near misses.

• Engaging in ongoing employee training in error detection, analysis, and reduction.

• Implementing procedures for analyzing errors and providing feedback to direct-care workers.

• Instituting rewards and incentives for error reduction

as patients - can do to protect themselves from potential risks.

See specialists

When feasible, patients should seek treatment from a practitioner or hospital that specializes in the condition the patient suffers from or the treatment that he or she needs.

Ask questions

Patients should not be afraid to ask questions to better understand their treatment or call attention to potential oversights on the part of a medical professional

Be proactive

During hospital stays, patients should take proactive measures to address a few common causes ofmedical errors in hospitals. These actions include:

· Reviewing all medication use, along with allergies and prior reactions to similar medications, with a physician anytime that a prescription is written.

· Stopping pathogens and hospital-acquired infections from spreading by asking visitors and physicians alike to wash their hands upon entering the room

Remain respectful

As The Sacramento Bee reports, a recent study from Florida University found that doctors who receive rude treatment from their patients are likelier to make errors in diagnosis, treatment planning and communication.

References-

Berwick D. A user’s manual for the IOM’s Quality Chasm report. Health Aff. 2002;21(3):80–90. [PubMed]

Kohn LT, Corrigan JM, Donaldson MS, editors. To err is human: building a safer health system A report of the Committee on Quality of Health Care in America, Institute of Medicine. Washington, DC: National Academy Press; 2000.

Agency for Healthcare Research and Quality. AHRQ’s Patient Safety Initiative: building foundations, reducing risk. 2002. [Accessed March 17, 2006]. Available at: http://www​.ahrq.gov/qual​/pscongrpt/psinisum.htm.

Bureau of Labor Statistics. Licensed practical and licensed vocational nurses. Occupational outlook handbook, 2002–03. [Accessed May 14, 2003].

*hope this answer would help you.good luck.