The billing department of a national cable service company is conducting a study of how customers pay their monthly cable bills. The cable company accepts payment in person at a local office, by mail, by credit card, or by electronic funds transfer from a bank account. The cable company randomly sampled 400 customers to determine if there is a relationship between the customer's age and the payment method used. The accompanying sample results were obtained. Based on the sample data, can the cable company conclude that there is a relationship between the age of the customer and the payment method used? Conduct the appropriate test at the α=0.01 level of significance.
Payment Method | 20-30 | 31-40 | 41-50 | Over 50 |
In person | 8 | 11 | 10 | 13 |
By mail | 29 | 67 | 71 | 57 |
By credit card | 25 | 19 | 4 | 7 |
By Funds Transfer | 22 | 35 | 17 | 5 |
A) Calculate the test statistic
B) Calculate the p-value
The billing department of a national cable service company is conducting a study of how customers...
The billing department of a national cable service company is conducting a study of how customers pay their monthly cable bills. The cable company accepts payment in person at a local office, by mail, by credit card, or by electronic funds transfer from a bank account. The cable company randomly sampled 400 customers to determine if there is a relationship between the customer's age and the payment method used. The accompanying sample results were obtained. Based on the sample data,...
Levine Company uses the perpetual inventory system and allows customers to use two credit cards in charging purchases. With the Suntrust Bank Card, Levine receives an immediate credit to its account when it deposits sales receipts. Suntrust assesses a 4% service charge for credit card sales. The second credit card that Levin accepts is Continental Card. Levin sends its accumulated receipts to Continental on a weekly basis and is paid by Continental a week later. Continental assesses a 2.5% charge...
A customer service department and is customers to sate their own the phone service on a scale of 1-20 immediately after their service has been completed. The department than matches each customers rating with the number of minutes the person walled on hold. The accompanying table shows the ratings and number of minutes on hold for 10 randomly selected customers. The regression line for the data is = 16.8427 -0.3701x47x30 and 50.9876 Complete parts a through below B Click the...
A National Bank issues MasterCard credit cards to its customers. A main factor in determining whether a credit card will be profitable to the bank is the average monthly balance that the customer will maintain on the card that will be subject to finance charges. Bank analysts wish to determine whether there is a relationship between the average monthly credit card balance and the income stated on the original credit card application form. The following sample data have been collected...
iti lance level of 411101ch A mann issues wedit cards to its customers. A main factor in determining whether a widit card will be profitable to re bann is te averase month 14 balance that the customer will maintain on the card that will be subullt to finance charges. Band analysts wish to be termine whether there is a relationship between te the average month14 Wedit card balance and the income stated on te original, Wedit card application form accompanying...
Using basic demographic information (age, household income, marital status, etc.), you collect a random sample size 181 customers who accepted a special balance transfer offer from a major credit card company six months ago. The company wants to determine if there is evidence that it would profit by offering the deal to the population of customers with those same demographic characteristics. The sample mean balance transfer amount is 1,690 with a sample standard deviation of 417. Based on the information...
Weisgarber Corporation is conducting a time-driven activity-based costing study in its Customer Service Department. The company has provided the following data to aid in that study: Weisgarber Corporation Customer Service Department Data Inputs Resource Data: Number of employees Average salary per employee Weeks of employment per year Minutes available per week (50 hours x 60 minutes) Practical capacity percentage 27 $ 38,760 70 3,000 85% Processing Processing Resolving Credit Activity Data: Minutes per unit of the activity Orders Queries 30...
Weisgarber Corporation is conducting a time-driven
activity-based costing study in its Customer Service Department.
The company has provided the following data to aid in that
study:
Weisgarber Corporation
Customer Service Department
Data Inputs
Resource Data:
Number of employees
24
Average salary per employee
$
37,710
Weeks of employment per year
50
Minutes available per week (40 hours × 60 minutes)
2,400
Practical capacity percentage
90
%
Activity Data:
Processing Orders
Resolving Queries
Processing Credit Reviews
Minutes per unit of the...
DSCI 3710 Excel Qu Insert Page Layout Formulas Data Review View Add-ins ARGUS s Cut Og Copy Arial Format Painter ! Clipboard Font Alignment 669 254 337 409 290 -325-385 557 254 189 725 141 190 14 20 18 11 16 22 22 22 19 17 18 17 200 75 23 24 25 26 29 31 32 Data PartI Mc Kinley Inc., a major consulting firm conducts a study for Kneewise, a major jeans and apparel manufacturer to determine the...
Homework Case 1 Statistics - Please explain and show how to create graphs and charts. Pelican Stores a division of National Clothing, is a chain of women's apparel store operating throughout the country.The chain recently ran a promotion in which discount coupons were sent to customers of othe National Clothing stores. Data collected for a sample of 100 in-store credit card transactions at Pelican Stores during one day while the promotion was running are contained in the file name Pelican...