Using samples of 200 credit card statements, an auditor found the following:
Sample | 1 | 2 | 3 | 4 | 5 | 6 |
Number of errors | 8 | 2 | 9 | 9 | 8 | 4 |
Determine the 3-sigma UPPER control limit using the data above.
Answer: UCLp= 0.071
Explanation:
Sample | defects | Observations |
1 | 8 | 200 |
2 | 2 | 200 |
3 | 9 | 200 |
4 | 9 | 200 |
5 | 8 | 200 |
6 | 4 | 200 |
total | 40 | 1200 |
steps and formulas, for z= | 3 | |
Average Proportion of defects=P | total defects/total observations | 0.033 |
Q= | 1-P | 0.967 |
N= | average sample size | 200 |
Standard deviation, Sp | squareroot(P*Q/N) | 0.013 |
UCL= | P + z*Sp | 0.071 |
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