Question

Using samples of 200 credit card statements, an auditor found the following: Sample 1 2 3...

Using samples of 200 credit card statements, an auditor found the following:

Sample 1 2 3 4 5 6
Number of errors 8 2 9 9 8 4

Determine the 3-sigma UPPER control limit using the data above.

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Answer #1

Answer: UCLp= 0.071

Explanation:

Sample defects Observations
1 8 200
2 2 200
3 9 200
4 9 200
5 8 200
6 4 200
total 40 1200
steps and formulas, for z= 3
Average Proportion of defects=P total defects/total observations 0.033
Q= 1-P 0.967
N= average sample size 200
Standard deviation, Sp squareroot(P*Q/N) 0.013
UCL= P + z*Sp 0.071
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