Gionino's Pizzeria is considering opening a drive-through window for customer pickups. It is estimated that at peak times (5-9pm), customers will arrive at a rate of 10.6 per hour. The clerk who will staff the window can serve customers at the rate of 1 every 4 minutes.
For the peak times, what is the average waiting time in line (in minutes)?
Give your answer to 2 decimal places and do NOT list minutes. For example, answer like 3.24
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Gionino's Pizzeria is considering opening a drive-through window for customer pickups. It is estimated that at...
Gionino's Pizzeria is considering opening a drive-through window for customer pickups. It is estimated that at peak times (5-9pm), customers will arrive at a rate of 10.3 per hour. The clerk who will staff the window can serve customers at the rate of 1 every 4 minutes. For the peak times, what is the average waiting time in line (in minutes)? Give your answer to 2 decimal places and do NOT list minutes. For example, answer like 3.24
Burger World is considering opening a drive-through window for customer service. Management estimates that customers will arrive at the rate of 15 per hour. The server who will staff the drive-up window can service customers at the rate of one every three minutes. Assuming Poisson arrivals and exponential service, find: 40. Utilization of the teller A) 45% B) 55% C) 65% D) None of the above 41. Average number of customers in the waiting line A) 2.25 B) 5.22 C)...
1) A fast-food franchise is considering opening a drive-up window food service operation. Assume that customer arrivals follow a Poisson distribution ( interarrival times follow an exponential distribution), with a mean arrival rate of 24 cars per hour, and that service times follow an exponential probability distribution. Arriving customers place orders at an intercom station at the back of the parking lot and then drive up to the service window to pay for and receive their order. The following four...
7. The Canara Bank drive-thru teller window can serve a customer at an average of 4 minutes per customer. Service time has a negative exponential distribution. Customers arrive in their cars at a rate (Poisson distributed) of 12 per hour and form a single waiting line: a. Determine the average waiting time, the average queue length, and the probability that there is no customer in the system. b. If Canara Bank decides to open a second drive-thru teller window with...
A bank has one drive-up teller. The teller can serve at the rate of 11.2 bank customer in an hour. Customers arrive at the drive-up window on an average every 7.5 minutes. The bank is currently analyzing the possibility of adding a second drive-up window at an annual cost of $20,000. It is assumed that arriving cars would be equally divided between both windows. It is estimated that each minute’s reduction in customer waiting time would increase the bank’s revenue...
3. A fast food restaurant has a drive-thru window. On average 40 customers arrive at the window every hour. It takes 1 minute on average to serve a customer. a. What is the average number of customers that will be in line and in service at any time? b. On average, how long will a customer spend in the system?
A quick-service restaurant has a single drive-through lane with one worker at the window. It is assumed that the worker can process an order every 3 minutes on average and that the processing (service) times are exponentially distributed. Customers arrive at the drive-through at the rate of 15 per hour. a. The worker at the drive-thru is busy ????? of time. (Enter your response rounded to two decimal places.) b. The average number of cars waiting at the drive-thru is...
A fast food franchise is considering a drive-up window food-service operation. Assume that customer arrivals follow a Poisson probability distribution with a mean arrival rate of 24 cars per hour, and that service times follow an exponential probability distribution. Arriving customers place orders at an intercom station at the back of the parking lot and then drive up to the service window to pay for and receive their order. The following three service alternatives are being considered: a) A single-channel...
1. Karak Mganes is considering a drive through single lane single service window for its customers. The average customer arrival rate is 4 per 15 minutes. If the customer spends 0.25 hours in the system in the system and using the single phase exponential service time model, calculate the following: arrival time a. The average service rate per hour. = T=0.26
Question 2 A fast-food franchise is considering operating a drive-up window food-service operation. Assume that customer arrivals follow a Poisson probability distribution, with an arrival rate of 24 cars per hour, and that service times follow an exponential probability distribution. Arriving customers place orders at an intercom station at the back of the parking lot and then drive to the service window to pay for and receive their orders. The following three service alternatives are being considered: A single-channel operation...