Question

I have done pretty good with all of the previous New CenturyHealth Clinic Case Study problems up to this point. But the Chapter10 case study questions have mestumped. Has anyone used this bookand answered these questions before? If so, I could use the helpand guidance. The situation and questions are lengthy, so I'llnotpost them here. But if someone needs them, I will take the time totype them later.Thanks in advance.Edit:Question details are as follows:1. Plan the testing required for the system. You shouldconsider unit, integration, and system testing in your test planand determine who should participate in thetesting. Also designthe test data that you will use. Prepare a structure chart thatshows the main program functions for the New Century system.2. You have asked Anita Davenport, New Century's officemanager, to contribute to the user manual for the insurance system.She suggested that you include a sectionof FAQs, which you alsocould include in the online documentation. Prepare 10 FAQs andanswers for use in the printed user manual and context-sensitiveHelp screens.Also, identify the specific people who will requiretraining on the new system. Describe the type and level of trainingyou recommend for each person or group.3. Recommend a changeover method for New Century's system andjustify your recommendation. If you suggest phased operation orpilot operation, specify the order inwhich you would implement themodules or how you would select a pilot workstation orlocation.4. Should the associates perform a post-implementationevaluation? If an assessment is done, who should perform it? Whatoptions are available and which would yourecommend?Any help and guidance with these questions would be greatlyappreciated.

Answer 1

Dear,I have few information for this new century health clinic casestudy system, I hope this will helpsyou!!!!!!!!

CaseStudy for new Century HealthClinic

1. Prepare an organization chart of New Century'sbusinessstaff.
2. Identify at least threebusiness processes that New Century performs, andexplainwhoisresponsiblefor the specifictasks.

• Insurance Reporting
• Patient Record Maintenance
• Appointment Book Maintenance

3. Identify does the project seemfeasible
4. Preliminary investigation 5. Interview during theSystems analysis phase 6. Prepare a list ofspecific questions for each individual you will interview1. Preapre OrganizationChart2. Prepare a context diagram for NewCentury's information system.
3. Prepare E-R diagram for New Century Health ClinicsystemPatient table: 1. Patien_ID2. Patient_name3. Address4. Phone number5.Type of illnessAppointment Table:1. Appointment_ID2. Date of join3. Status4. ReasonProvider Table:1. Provider_ID2. Provider_Report3. Rejected rportPayment Table:1. Payment_Id2. Billing from3. Amount4. StatusInsurance Table:1. Insurance_ID2. Report3. Amount4.StautsRelations in between table and maintaining their primaykeys.4. Prepare a diagram 0 DFD for New Century. Be sure toshow subsystems for handling appointment processing, payment andinsurance processing,report processing, and recordsmaintenance.
4. Prepare lower-level DFDs for thesystem.

5. Prepare a list of data stores and dataflows needed for the system. Under each data store, list the dataelements required.

Data Store D1: RECORDS
Description: Stores all record information about the patients.
Input Data Flows: Updated data from Record Maintenance
Output Data Flows: Stored data to Record Maintenance.
Volume and Frequency:Assume total patient records. updatesand additions per week.

Data Flows:
APPOINTMENT INFORMATION
APPOINTMENT LIST
AVAILABLE APPOINTMENTS
AVAILABLE TIME
INSURANCE COMPANY PAYMENTS
INSURANCE COMPANY REPORT AND CLAIM STATUS SUMMERY
INVALID APPOINTMENT
PATIENT APPOINTMENT
PATIENT BILLING
PATIENT UPDATES
PHONE CALL
PROVIDER REPORT
REJECTED APPOINTMENT
REMINDER AND CALL LIST
RESCHEDULED APPOINTMENT
RETRIEVED RECORDS
STATEMENT
UPDATED RECORDS
VALID APPOINTMENT

6. Prepare a data dictionary entry andprocess description for one of the system's functionalprimitives.

Process Name: SCHEDULE APPOINTMENT
Purpose or Description: Sends approved appointment data to recordmaintenance
Process Number: xx
Input Data Flows: VALID APPOINTMENT
Output Data Flows: APPOINTMENT INFORMATION
Process Description:
For each VALID APPOINTMENT
Output PATIENT NAME
PATIENT PHONE NUMBER
PATIENT RECORD NUMBER
APPOINTMENT DATE
APPOINTMENT TIME
APPOINTMENT DURATION
PROVIDER NAME
APPOINTMENT REASON