Question

Rolled Throughput Yield Example Calculations 6) You are in the Measure Phase of a project to reduce online shoe delivery time from store to customer. The company you work for uses both UPS and FedEX as their delivery service. Answer the questions below given the following data: Current mean delivery time 5 days, standard deviation s 1 day Historical minimum mean delivery time 3 days 1000 orders shipped per day do not consider cycles or special causes Customer Specification = 8 days a) Determine Baseline, Entitlement, and Goal for the project. b) For the delivery process determine the minimum number of samples to be collected that accurately capture the baseline mean and standard deviation on a per day basis c) Determine the Sigma level for this process. Comments? d) Determine the DPMO for this process.

Answer 1

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