There are historical lack of price transparency, limited competition and cross subsidies between hospitals and airlines..Due to high price, low profitable and capacity make the costs increased..
Similarities:
Specialized clinics, ambulatory surgery center's and other freestanding outpatient facilities having competition with the general hospital..Airlines also taking efforts same like hospital to increase the capacity, staff and the quality of care..
High - cost communities depend on medicare and Medicaid patient vulnerable for cross - subsidies if it is reduced.Due to tight government budget and cutbacks employer - provided insurance that prevent the out comes for hospitals even more dire..In ambulatory surgical center's, little effect on their outpatient surgical volume, less inpatient volume and low monopsony power cause for this low out comes for hospitals..
The article Hospitals and Airlines: What are the lessons? describes similarities between the hospital and airlines indus...
What happened on United flight 3411?What service expectations
do customers have of airlines such as United and How did these
expectations develop over time?
Thank You!
In early April 2017, United Airlines (United), one of the largest airlines in the world, found itself yet again in the middle of a service disaster this time for forcibly dragging a passenger off an overbooked flight. The incident was to become a wake-up call for United, forcing it to ask itself what to...