Flynn Industries has outsourced the delivery of its products and now wants to develop a tool to help evaluate its trans...
Flynn Industries has outsourced the delivery of its products and now wants to develop a tool to help evaluate its transportation carriers. The following table shows the rating values associated with different levels of price, quality, and delivery performance, as well as criteria weights that reflect the relative importance of these dimensions. To illustrate how the ratings work, suppose a carrier has a damage level of 0.82%. This would fall between 0.75% and 1.0%, thereby garnering a rating of 2, The second table shows actual average performance levels for three carriers Carrier A Carrier B Carrier C $2.85/lb 1.24% damaged Price Quality Delivery $2.32/lb. 0.1 1 % damaged 87% on-time $52/100 lb 0.72% damaged 87% on-time 83% on-time Criterion (weight) 2 3 4 Price (0.3) $2.01-$2.50/lb $1.51 $2.00/lb $1.00-$1.50/b Damage 0.25-0.49% > $2.50ль $1.00/lb Quality (0.2) Damage > 1% Damage 0.75-1.0% Damage 0.5-0.74% Damage 0.25% Delivery (0.5) < 82% on-time 82-84% on-time 85-90% on-time 91-95% on-time > 95% on-time Weighted performance score for Carrier A- Weighted performance score for Carrier B- Weighted performance score for Carrier C|
Flynn Industries has outsourced the delivery of its products and now wants to develop a tool to help evaluate its transportation carriers. The following table shows the rating values associated with different levels of price, quality, and delivery performance, as well as criteria weights that reflect the relative importance of these dimensions. To illustrate how the ratings work, suppose a carrier has a damage level of 0.82%. This would fall between 0.75% and 1.0%, thereby garnering a rating of 2, The second table shows actual average performance levels for three carriers Carrier A Carrier B Carrier C $2.85/lb 1.24% damaged Price Quality Delivery $2.32/lb. 0.1 1 % damaged 87% on-time $52/100 lb 0.72% damaged 87% on-time 83% on-time Criterion (weight) 2 3 4 Price (0.3) $2.01-$2.50/lb $1.51 $2.00/lb $1.00-$1.50/b Damage 0.25-0.49% > $2.50ль $1.00/lb Quality (0.2) Damage > 1% Damage 0.75-1.0% Damage 0.5-0.74% Damage 0.25% Delivery (0.5) 95% on-time Weighted performance score for Carrier A- Weighted performance score for Carrier B- Weighted performance score for Carrier C|