Question

4. Refer to the Case Study below to answer the following: Explain why Ally must provide support services relating only to her specialist field of social work. Case study Ally, the manager of a disability services agency in regional Queensland, is a qualified social worker with 10 years managerial experience. The agency she manages provides accommodation and respite support to adults with disabilities in their own homes, with support provided by paid departmental staff. In a typical household, two to four people sharing their home are supported by a team of residential care workers. The officers provide day-to-day assistance and support to people with an intellectual disability by ensuring their emotional, social and physical wellbeing. Support systems include generic community services, as well as a range of specialist services in disciplines such as occupational therapy, speech therapy, physiotherapy, social work and psychology. Ally has recently received a complaint from a service user relating to a residential care worker’s lack of respect towards a person’s religion.

Answer 1

Answer: Alley should provide support services relating only to her specialist field of social work because it is necessary to provide quality of care to the people with disabilities. Alley should utilize her knowledge in the expertise area. This will enable to co-operate and understand the need of the people. Hence on the basis of the information the Alley avails can easily overcome the barriers and can easily meet the needs of the adult with disabilities.