Question

tell what you are doing on your unit or in your practice to make a difference to improve health care quality and outcomes. Also, give an example of how you can make a difference as a leader on your unit or in your organization.

Answer 1

1. Financial constraints:
   1. Financial constraints play a major role in quality of care.
   2. As a nurse leader, she should emphasize on cost recovery.
   3. They should first develop to attract patients who can afford to pay for high quality services.
   4. Well planned and organized quality services should be done for the non- paying patients.
2. Access:
   1. Accessibility and availability of the hospital and health care professionals should be arranged to the all patients those who require immediate care.
   2. For example, immediate nursing care should be given post natal mother who is suffering from depression while compared to her baby who is normal.
   3. Waiting time should be reduced
3. Information:
   1. Patient information and instruction should be done approximately
   2. A nurse should be arranged who is well trained to meet the patients in a very patience manner.
4. Administration:
   1. Admission and discharge procedures should be well explained.
   2. In –patients, nurse should arrange a systematic manner of discharging procedures.
5. Communication:
   1. Communication plays a major role.
   2. Maintain inter-personal communication in a highly professional manner.
6. Trained personnel:
   1. A well trained “Eye care team” in providing critical care to the patient.
   2. Appropriate orientation program, on the job training should be given to the subordinate and newly recruited staff.
   3. The number of training program should be increased.
7. Equipment:
   1. All nurses should e trained with handling, storage and maintenance of equipment.
   2. As a leader, frequent preventive maintenance should be checked.
   3. Newer technologies, advanced training should be given.
   4. Inventory maintenance plays a major role.
8. Drug prescriptions:
   1. Standing instructions should be followed.
   2. Aware of adverse medication reactions.