Question

Over recent years, a number of key challenges have become very significant to Operations Managers. Six of these concepts are:

•  Changing Technologies

•  Continued Globalization of markets including 1st and 2nd world entrants.

•  Changing customer expectations

•  Changing job designs

•  Quality management

•  Global manufacturing

  Your task is to:

  1. Identify a business you think is interesting and briefly discuss how each of the above challenges might impact that business in the future. (Maximum 1200 words)

  2. Choose a minimum of three of the following areas of Operations Management that you think are likely to most impact the success of your chosen business and justify your selection of each. (Maximum 2000 words)

o Goods and Service design
o Process Selection, Design and Analysiso Facility and Work Design
o Supply Chain Design
o Capacity Management
o Managing Inventories
o Resource Management
o Quality Management