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Of the eight core IT processes that must be managed for an effective IT department, which...

Of the eight core IT processes that must be managed for an effective IT department, which competency involves the development of IT staff skills and the retention of IT talent?

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Answer #1

People and resources is the competency that involves the development of IT staff skills and retention of IT talent. This competency includes human resources management, knowledge management etc. For retention of IT talent, sufficient remuneration and knowledge updation are necessary. Up-to-date knowledge is an essential requirement for any IT professional to be successful.

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