Question

Please assist me with this assignment please. The question is as follows training phase of the system implementation, considering the following in 3-5 pages:

Planning for training

Contents of training

Methods of training

Location of training

Schedule of training

Resources needed

Training the trainer

Conducting the training

Additional periodic ongoing trainings

Computer-assisted training

Its for the implementation of an EHR system

Answer 1

Planning for training

Planning for training program requires lots of coordination and event management, planning of multiple tasks needs to be done before hand to ensure a good training experience of employees. Training plan is a detailed document which tell us about all the tasks that needs to be completed. As we plan for training program, we take note of each and every point which can impact the training. In my view following things needs to be taken into the mind to plan for a training:

• Firstly setting up the training objective or goals which we want to achieve from conducting such training, what would be the end result we want to achieve from this training. In our case it is system implementation, so how we will do the system implementation, what would be the process like, what are various concepts trainees needs to learn, and finally how we will ensure the trainees have understood the concepts of implementation process, this could be assessed through a multiple choice quiz questions asked by trainer or as trainer deem fit.
• Explain the key learning agenda, process and any related process – it is important to plan for what all topics we want to cover, and is there any related process also which is important for system implementation process
• Thirdly, material for training needs to be arranged, based on our training objective what all material will be required to successfully deliver the training, this could be learning material, stationary.
• Deciding on location – is also one of the important thing in planning for training.
• Fourth, plan for conducting the session whether content is ready, who will deliver those sessions and their time slots, blocking the trainers time, and to manage any other logistics needs to be taken care of

Contents of training

In order for training to be effective, content of training needs to be effective. We need to carefully decide what all content we want to cover in order to successfully implement our system, all important key process, steps needs to be taken into the account, all of the content beautifully designed needs to be stored in presentation so that same can be used on training day.

Methods of training

Once content of training is decided, we need to decide whether it will facilitator led training or interactive training or a computer based training or mix of all three or mix of two Basis the requirement of system implementation, a suitable mix needs to be decided

Location of training

Next in training is to decide on the location of training, in this step generally management needs to decide basis the location of venue, minimum and maximum capacity of location, service and amenities and finally cost and availability of the venue on the dates when we are planning to book the venue

Schedule of training

In this step we need to decide how many batches of training we want to conduct in month, whether it will be one day training or two day training. Accordingly schedule of training needs to be decided so that location and facilitator/trainers can be arranged

Resources needed

In this step we need to decide the resource requirement for the successful conduct of the training, is there any special requirement for system implementation training, do we need computer or internet connection at the venue, basis the objective of training resources needs to be planned and arranged in advance.

Training the trainer

Training the trainer means, company identifies a group of people who can be trained as process champion initially so that they can further share the learning of training with large group of the people, this is an approach now a days companies following to cover large group of employees, as it is not possible to train 10000 employee only with 2 trainers in minimum time so they first conduct a train the trainer program where they can initially train group of people who can further train other employees.

Conducting the training

On the day of the training, ensure all the resources reached to venue a day prior, and all the logistics has been arranged so the training can be conducted without any issues.

Additional periodic ongoing trainings

Sometimes in training, a follow up training is required after main training so that employees don’t forget the concepts learned during the main event. It is normally applicable with the training related to technology or system implementation

Computer-assisted training

These are those training which are conducted with the help of computer, as our training is implementation of system, computer led training can be useful to deliver and achieve the result quickly.