Problem

MiaPizza is a small family-run pizza parlor that accepts only cash. One of the owner’s son...

MiaPizza is a small family-run pizza parlor that accepts only cash. One of the owner’s sons has just graduated from college and is urging his dad to begin accepting credit cards in order to increase sales. The son is one of your good friends. Knowing that you are taking an AIS course, he offers a free pizza dinner in exchange for talking to him about how to implement credit card processing into the business. He wants to know more about the steps (activities) you would advise he take to document the new business process.

To prepare for your free pizza dinner, write a short summary of your notes, with the steps he should use to document the proposed business process. (Q4)

How do I build a business process map?

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