Electronic communication is becoming increasingly important. In your own words, identify the various situations under which you should write a letter, send an e-mail, make a telephone call, or talk to someone in person. Explain why one particular form of communication is preferable to the others available. You may have seen examples of emoticons (derived from emotion and icons)—simple printable characters used in e-mails to convey human facial expressions. Here are some examples of emoticons:
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