Sara Jones owns a rapidly growing retail store that faces stiff competition due to poor customer service, late and error-prone billing, and inefficient inventory control. For the company’s growth to continue, its AIS must be upgraded, but Sara is not sure what the company wants the AIS to accomplish. Sara has heard about prototyping but does not know what it is or whether it would help. How would you explain prototyping to Sara? Include an explanation of its advantages and disadvantages as well as when its use is appropriate.
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