Troubleshooting PC Problems for Friends and Family
You have learned much about PC troubleshooting and repair already in this book. Now it’s time to try your hand at some real-life troubleshooting. Make yourself available to family and friends to help them with their computer problems. For the first three problems you tackle, keep notes that describe the initial problem, what you did to solve it or to escalate it to others, and the outcome. Then answer the following questions:
1. What did you learn about Windows or other technologies from these three problems?
2. What did you learn about working with people when you helped them with these three problems?
3. What one thing will you do differently when faced with similar problems?
4. What is something that you recognize you need to know, that you don’t yet know, about PC troubleshooting that would have helped you with these three problems?
We need at least 10 more requests to produce the solution.
0 / 10 have requested this problem solution
The more requests, the faster the answer.