Terminology. Match each item on the left with the most appropriate item on the right....

1. Bill of lading

a. Support activity

2. Face-to-face, Internet, mail, phone

b. Specifi es freight terms

3. For deposit only

c. Restrictive endorsement

4. Independent order checking

d. Primary activity

5. Information technology

e. Order taking methods

6. Outbound logistics

f. Junction fi le

7. Picking list

g. Internal control

8. Sales/inventory

h. Guides product selection from warehouse

9. Sales department, credit department, warehouse

i. Flowchart column headings

10. Value chain

j. Comprises primary and support activities