You are responsible for implementing a new employee performance measurement system that will provide factory supervisors with detailed information about each of their employees on a weekly basis. In conversation with some of these supervisors, you are surprised to learn they do not believe these reports will be useful. They explain that they can already obtain all the information they need to manage their employees simply by observing the shop floor. Comment on that opinion. How could formal reports supplement and enhance what the supervisors learn by direct observation?
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