The Apply Your Knowledge section contains four mini-cases. Each case describes a situation, explains your role in the case, and asks you to respond to questions. You can answer the questions by applying knowledge you learned in the chapter.
One Way Movers, Inc.
Situation: As IT manager at One Way, you scheduled a management presentation next week. You prepared and distributed a system requirements document, and you anticipate some intense questioning at the meeting.
1. When planning your presentation, what are some techniques you will use?
2. Based on the suggestions in Part A of the Systems Analyst’s Toolkit, what visual aids could you use during your presentation?
3. In deciding on your proposal, what options does management have?
4. If management decides to purchase or customize a software package, what steps will you take?
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