Explain why ambiguities and conflicts exist among operations process goals, and discuss...

Explain why ambiguities and conflicts exist among operations process goals, and discuss potential ambiguities and conflicts relative to the effectiveness goals you described in DQ 12-1.

REF PRB:

Refer to the operations process (effectiveness) goals shown in the control matrix, Figure 12.13 (pp. 480–481). Referring to goals A (purchasing) and B (receiving), describe an operations goal other than the one discussed in the chapter.