Problem

Using Microsoft SyncToy You own a small computer service company and have several clie...

Using Microsoft SyncToy

You own a small computer service company and have several clients who work out of a home office. Jason is one of them. Jason uses Windows XP on his desktop and Windows 7 on his laptop. He travels with his laptop but uses his desktop computer when he’s at home. He keeps all his important data files in a folder, C:\Data, on his desktop computer. When he leaves for a business trip, he copies only the files from the \Data folder to his laptop that he expects to use on the trip. On the trip, some of these files are edited or deleted, and some new files are created. When he gets back home, he copies one file at a time from the laptop to the desktop using his home network. However, he has told you that occasionally he forgets to copy the files from the laptop to the desktop before he makes changes in the desktop files. Therefore, he’s concerned that if he copied the entire \Data folder from the laptop to the desktop, he might lose an important change.

He has asked you to help him find a better method to synchronize his \Data folders on these two computers. After a little research, you find the free Microsoft SyncToy utility on the Microsoft web site and decide you need to test it to see if it will meet Jason’s needs. Set up a testing situation and then answer the following questions:

1. List the high-level steps (not the keystrokes) you used to test the utility.

2. What test files did you use to test it?

3. What problems, if any, did you encounter in the testing process?

4. Do you think the utility is a good fit for Jason? Why or why not?

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