Problems 1 through 5 are based on the Fitchwood Insurance Company case study, which...

Problems 1 through 5 are based on the Fitchwood Insurance Company case study, which was described in the Problems and Exercises for Chapter 9, and the associated Figure 9-26.

Reference figure 9-26

Examine the set of activities in Table 10-2 and categorize them as belonging to one of the following categories: people (“who”), process (“how”) and technology (“what”).

Table 10-2