Problem

In a large manufacturing organization supplying goods and services, several departments ma...

In a large manufacturing organization supplying goods and services, several departments may be involved in the processing of customer complaints and the issuance of any resulting credit memos. Following is a list of such departments:

a. receiving.


b. sales.


c. production.


d. customer service.


e. accounts receivable.

Required

Explain briefly the control function each of these departments performs when processing complaints and issuing credit memos.

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